Customer Service
- Shipping & Delivery
- Privacy & Security
- Returns & Replacements
- Payment, Pricing & Promotions
- Updating Account Information
- Shipping & Delivery
- All fiitness equipment is shipped from Katy, Texas and are calculated on a cost per weight of the entire order. The Shipping carrier used by Fitness on Main is Fedex HOME and the estimated delivery of items is between 2 and 4 days, with residential deliveries on Tusedays through Saturdays. There are certain items which are considered oversize and are clearly marked as such.
- Privacy & Security
- Fitness on Main values our customers and respects their privacy. Please refer to our extensive Privacy and related policies page here. Any additional information can be requested via our contact form.
- Returns & Replacements
- Please note that any returns or requests for replacements must be through the relevant channels. Prior to returning any item, please contact our customer service department in order to obtain an authorization number as well as the respective requirements for such returns or replacement requests. Returns or requests for replacements will not be accepted without the respective Authorization Number.
- Payment, Pricing & Promotions
- Main Fitness Store provides payment options via Paypal, a well known and secure payment processor. This is done in order to ensure the best possible security for our clients and customers and alleviates us having to store any financial information.
Main Fitness Store runs promotions and special pricing from time to time, any special prices are marked as such and there are no guarantees of retaining such prices indefinitely. - Updating Account Information
- To update any relevant account information please login to your account and make the necessary changes and save these changes. An email should be dispatched to confirm these changes. Alternatively please feel free to contact us via the contact page.
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